Privacy Policy

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At The Skin Barn Cotswolds Ltd, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and store your personal data when you book a treatment, complete our consultation forms, and interact with our services. By using our services, you consent to the practices described in this policy.

We collect the following types of personal information:

• Personal Identification Information: Full name, email address, phone number, and date of birth.
   
• Medical Information: Any health-related information necessary for providing safe and effective treatments (such as allergies, skin conditions, medical history).
   
• Booking Information: Appointment details including dates, services requested, and payment information.
   
• Consent Information: Consent forms completed online or in person, including preferences for marketing or social media usage.
   

We use your personal data for the following purposes:

• To provide and manage treatments and appointments.
   
• To communicate with you regarding your bookings, appointment reminders, and aftercare instructions.
   
• To ensure your safety by keeping track of your medical history and treatment records.
   
• For administrative purposes, including processing payments and managing customer accounts.
   
• To send you marketing and promotional communications, if you have opted in to receive such content.
   
• To comply with legal obligations, including GDPR requirements.
   

• We will keep your personal data for as long as necessary for the purposes outlined above. This includes retaining booking records and treatment history for future reference, client safety, and legal requirements.
   
• You can request the deletion of your data at any time (subject to certain conditions as per GDPR).
   

We are committed to ensuring that your data is secure. We employ a range of security measures, including encryption, secure servers, and access control, to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

We will not share your personal information with third parties except in the following cases:

• Service Providers: We may share necessary information with third-party service providers (such as payment processors or booking systems like Timely) to perform essential functions related to your treatment or booking.
   
• Legal Compliance: If required by law or a legal process, we may disclose your data to regulatory bodies or law enforcement authorities.
   
• Marketing: If you have consented, your information may be used for marketing purposes, including on social media platforms.
   

We do not sell, rent, or trade your personal information.

We use cookies and other tracking technologies on our website to improve user experience, analyse trends, and track users’ movements around the site. This helps us improve the performance of our website. By using our website, you consent to our use of cookies.

For more detailed information, you can review our Cookie Policy.

Under the General Data Protection Regulation (GDPR), you have the following rights:

• Right of Access: You can request copies of your personal data.
   
• Right to Rectification: You can ask us to correct any information that you believe is inaccurate or complete information that you believe is incomplete.
   
• Right to Erasure: You can ask us to delete your personal data, subject to certain conditions.
   
• Right to Restriction of Processing: You can ask us to restrict the processing of your personal data in certain circumstances.
   
• Right to Data Portability: You can request that we transfer your data to another organization in a structured, commonly used, and machine-readable format.
   
• Right to Object: You can object to our processing of your personal data in certain circumstances.
   

If you would like to exercise any of these rights, please contact us at info@theskinbarncotswolds.com.

• If you have given consent to allow us to take before-and-after photos, we may use these images on social media platforms such as Instagram and Facebook for marketing and promotional purposes. If you no longer wish for your images to be used, you can withdraw your consent at any time by contacting us.
   

Our website or emails may contain links to third-party websites, services, or resources that are not controlled or operated by us. We are not responsible for the privacy practices or content of these external sites.

We may update this Privacy Policy from time to time, and any changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy regularly to stay informed about how we are protecting your data.

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us:  info@theskinbarncotswolds.com

By booking an appointment with The Skin Barn Cotswolds Ltd, you confirm that you have read, understood, and agree to this Privacy Policy.